Privacy Policy

Last updated: 1 October 2026

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This policy explains how Waqas Medicine & Pharmacy (“we”, “us”) collects, uses and protects information when you use this website, place an order or upload a prescription.

Information we collect

Contact details you provide: name, phone, WhatsApp number, email and delivery address.
Order details: products requested, quantities and notes.
Prescription files and related notes you choose to upload.
Basic usage data (pages visited, device type) through analytics tools, if enabled.

How we use your information

To process and deliver your orders and to contact you about them.
To review prescriptions — only authorized pharmacy staff can access prescription files.
To respond to your messages and questions.
To improve our website and services.

Sharing

We do not sell your personal information. We share it only with service providers needed to operate the service (for example delivery or hosting), or where required by law.

Security and retention

Prescription files are stored in private storage and are never publicly accessible. We keep records only as long as needed for the purposes above or as required by applicable regulations.

Your choices

You can ask us to access, correct or delete your information by contacting us at waqaspharmacy8@gmail.com or +92 334 9023702.